Frequently Asked
A few of the questions we are asked most often. If yours is not here, write to us — a person will reply.
Who makes the pieces?
Independent makers and houses make the pieces we carry, and many ship them to you directly. Whoever ships it, your order is with ASIF-Company Inc., and we answer to you for it.
How do I care for my pieces?
Each piece arrives with the maker's care notes. For cleaning, mending or a repair, write to care@asif.company and we will arrange it with the maker. Every piece carries the legal warranty provided by law, and any maker's warranty shown on its page.
Can I order a gift wrapped?
Write to care@asif.company before you order and we will tell you what the maker of your piece can offer for wrapping and a note.